During an active care session, use Add note to record observations that are not a dose, temperature, or wellness chip, for example GP advice or a longer write-up.
- Open the member’s care session on Care.
- Tap Add note.
- Choose a type: General, Symptom, Medical advice, Food & fluid, Sleep, or Mood.
- Write your note (up to 2,000 characters).
- Set when the observation happened if it was not just now.
- Save.
Notes appear in the session Activity timeline alongside doses, temperature readings, and wellness readings. With Family Care, notes are included in family reports for that period.
For structured Hydration, Passed fluids, Stool, Eating, Sleep, Mood, and Vomit check-ins, use Wellness chips instead of a free-text note. See How do I log wellness readings during care?
Dictating a note on mobile
On the iPhone and Android app, you can speak your note instead of typing:
- On the Add note screen, tap the microphone button next to the character count.
- Allow microphone access the first time the app asks.
- Speak your note. The app transcribes your voice and adds it to any text already in the note (up to 2,000 characters total).
- Tap the microphone again to stop.
Android: dictation stays open while you pause. Tap the mic when you are finished.
iPhone: dictation may stop after a short silence. Tap the mic again if you need to add more, or tap it once to stop explicitly.
You can also use your keyboard’s built-in dictation (microphone on the iOS or Android keyboard) if you prefer.
Troubleshooting (iPhone): if in-app dictation does not start, check Settings → Siri & Search (Siri enabled) and Settings → General → Keyboard → Enable Dictation. Speech recognition must be available for your language.
Not the same as Hey Siri / Google Assistant: in-app dictation is only for care session notes. To record a temperature or medication dose by voice without opening Care first, see Hey Siri voice commands (mobile) and Google Assistant voice commands (mobile).
