During an active care session, use Add note to record observations that are not a dose or temperature reading—for example GP advice, sleep, mood, or fluid intake.
- Open the member’s care session on Care.
- Tap Add note.
- Choose a type: General, Symptom, Medical advice, Food & fluid, Sleep, or Mood.
- Write your note (up to 2,000 characters).
- Set when the observation happened if it was not just now.
- Save.
Notes appear in the session Activity timeline alongside doses and temperature readings. They are tied to the care session and included in family reports for that period.
Dictating a note on mobile
On the iPhone and Android app, you can speak your note instead of typing:
- On the Add note screen, tap the microphone button next to the character count.
- Allow microphone access the first time the app asks.
- Speak your note. The app transcribes your voice and adds it to any text already in the note (up to 2,000 characters total).
- Tap the microphone again to stop.
Android: dictation stays open while you pause. Tap the mic when you are finished.
iPhone: dictation may stop after a short silence. Tap the mic again if you need to add more, or tap it once to stop explicitly.
You can also use your keyboard’s built-in dictation (microphone on the iOS or Android keyboard) if you prefer.
Troubleshooting (iPhone): if in-app dictation does not start, check Settings → Siri & Search (Siri enabled) and Settings → General → Keyboard → Enable Dictation. Speech recognition must be available for your language.
Not the same as Hey Siri / Google Assistant: in-app dictation is only for care session notes. To record a temperature or medication dose by voice without opening Care first, see Hey Siri voice commands (mobile) and Google Assistant voice commands (mobile).
